Our Services
Managed Services we Provide
We provide remote troubleshooting for software, hardware, and connectivity issues, conduct preventative system health checks, assist with device and printer setup, manage email and account security, and diagnose basic network problems.
Remote IT Support & Helpdesk
We handle email setup and security, configure cloud storage solutions, manage user access, implement security measures like MFA and phishing protection, and provide training for Microsoft 365 and Google Workspace.
Managed Cloud Services
We provide daily automated backups with ransomware protection, fast data recovery, backup monitoring for failures, and multi-layered security using encrypted and compliance-based storage.
Backup & Disaster Recovery
We install endpoint security, configure cloud-based firewalls, implement phishing protection, conduct security audits and compliance checks, and provide cybersecurity awareness training for employees.
Basic Cybersecurity Services
We design and set up Azure-based virtual networks, provide proactive network monitoring with real-time alerts, troubleshoot connectivity and performance issues, and optimize network infrastructure for efficiency.
Network Setup & Remote Monitoring
We offer other services aside from Managed Services.
A complete list of our services
Remote IT Support & Helpdesk
Managed Cloud Services
Backup & Disaster Recovery
Basic Cybersecurity Services
Network Setup & Remote Monitoring
Website Design and Development
Service-Level Agreements (SLAs)
99% Uptime Guarantee – Ensuring high availability for critical IT systems.
Response Time Commitments:
- High Priority Issues: Response within 30 minutes.
- Standard Issues: Response within 4 hours.
- Low Priority Requests: Response within 24 hours.
Client Portal & Ticketing System – Easily submit and track IT requests